GEOGRAPHICAL RESTRICTION
We are unable to deliver to the following locations including (but not limited to) Sentosa Island, Jurong Island, shipyards. You will be contacted for an alternate shipping address should your address fall under the above-mentioned locations.
PARCEL TRACKING
For deliveries within Singapore, your tracking details will be sent via SMS to the phone number provided once your parcel leaves our warehouse.
FESTIVE SEASONS
Do factor in slight delay in delivery during peak periods such as Good Friday, Christmas season and Chinese New Year
INTERNATIONAL DELIVERY
| Country |
Cost |
Delivery Time |
| Malaysia |
From S$15.50 |
1 to 2 working days* |
| Brunei / Indonesia / Philippines / Vietnam / Thailand |
From S$21.00 |
1 to 3 working days* |
| Australia / China / India / Japan / New Zealand |
From S$21.00 |
1 to 3 working days* |
| Myanmar / Cambodia / Norway / Papua New Guinea |
From S$28.00 |
1 to 3 working days* |
| Rest of the World |
Calculated at Checkout |
1 to 3 working days* |
* Working days exclude Saturday, Sundays and public holidays.
PARCEL TRACKING (INTERNATIONAL)
You will receive an e-mail with tracking information once the parcel has leaves our warehouse. Do note that there will be longer lead time for custom clearance.
CUSTOM TAXES AND DUTIES
Any custom taxes and duties incurred have to be paid by customer in order for parcel to clear customs. TRT CONCEPT will, to the best of our abilities, facilitate the payment of such duties through our courier service.
