Orders & Delivery

Orders are typically packed and processed the following day and will be delivered within 5-7 working days. There might be delay in if wrong information such as address of contact number is provided. In the event that you are not able to receive a parcel, there will be a re-attempt delivery. If the second delivery fails, the parcel will be returned to our warehouse and an additional charge of RM10 will be imposed for re-delivery.

Collect In-Stores

Pick up your parcels conveniently at one of the below outlets within 5 – 7 working days.

TRT @ IOI City Mall

TRT @ Mid Valley Megamall

TRT @ Setia City Mall

TRT @ Sunway Velocity

TRT @ The Exchange TRX

TRT @ 1 Utama

TRT @ Gurney Plaza (9 Working Days)

TRT @ Queensbay Mall (9 Working Days)

TRT @ Aeon Tebrau City (9 Working Days)

TRT @ The Mall, Mid Valley Southkey (9 Working Days)

TRT @ Vivacity Megamall (14 Working Days)


You will receive an e-mail with tracking information once the parcel has leaves our warehouse. Do note that there will be longer lead time for custom clearance.


Any custom taxes and duties incurred have to be paid by customer in order for parcel to clear customs. TRT CONCEPT will, to the best of our abilities, facilitate the payment of such duties through our courier service.